Artificial Intelligence (AI) transitioned from a speculative concept to an integral business component within the past few years, witnessing a rapid adoption. Between 2015 and 2019, AI service deployment surged by 270%, highlighting its integration across various business functions within enterprises. Businesses now leverage AI not merely for efficiency gains and cost reduction but also to address major challenges, such as the worker shortage.
The global AI market’s explosive growth, marked by almost 40% CAGR, predicts an era where AI’s influence on business success becomes paramount. As we approach 2025, AI’s role as a foundational driving force for business expansion and transformation becomes evident. However, future predictions for AI are intriguing. This article delves into five upcoming AI trends that will reshape enterprise environments over the years ahead.
AI Trends 2025 – What is in Store for Enterprises
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Agentic AI Will Redefine Work Across Industries
Agentic AI or AI systems with an agency has brought the era of automation and various kinds of decision-making in enterprises, a substantial transformation, and is also the top tech trend for 2025, according to Gartner. An autonomous working AI differs from conventional AI in many ways. Agentic AI operates independently, which helps it accomplish tasks and make decisions even when there isn’t any direct involvement of a human worker.
It is predicted that by 2028 33% of enterprise software applications will include Agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously. Key benefits include reducing employee workload and freeing time for more strategic activities, particularly with routine decisions delegated to AI. This can result in faster decision-making and more effective business operations. However, the implementation necessitates proper organizational infrastructure and policies that align with and support the organization’s goals and values.
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Explainable AI (XAI) Will Gain Prominence
Explainable AI (XAI) is expected to be a promising solution that can help improve the level of trust between humans and AI systems. AI systems define what is at stake in making critical decisions in fields like medicine, finance, and law. Hence, transparency in AI decision-making has great importance in such solutions, which necessitates an end-to-end understanding of the rules or reasons that determine final decisions.
A physician, for instance, utilizing an AI diagnostic system should gain insight into the rationale behind the treatment suggestions. This transparency builds trust and ensures adherence to industry standards, thereby promoting ethical decision-making. As the XAI market is forecasted to hit approximately $16.2 billion by 2028 (from just $6.2 billion in 2023), companies are revising their strategies to make models and frameworks more accessible. Incorporating XAI into business practices will boost accountability, mitigate risks effectively, and ultimately lead to more efficient and ethical AI-driven decisions.
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Small Language Models (SLMs) Will Gain More Attention
Small Language Models (SLMs) have come to the forefront as practical alternatives in AI discussions, particularly in scenarios where resources are constrained. Large Language Models (LLMs) that feature LLMs such as GPT-4 and Gemini demand significant computational power that comes with high expenses and deployment challenges, especially in particular regions or industries.
On the other hand, SLMs have been simple and efficient, allowing for the deployment of functionality such as language translation, summarization, and conversational interfaces quite lightly compared to those high infrastructure set-up demands. Particularly for SMEs and certain types of organizations in a context of development in developing countries, where there is no substantial amount of computing resources, such models can be especially beneficial. Through bridging accessibility and capability, they democratize language processing and pave the way for massive adoption of AI across differing sectors.
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Securing AI Systems Will Become More Important Than Ever
As AI becomes influential in business, securing AI systems is currently the topmost priority. The most severe threats to an AI system include threats that are not familiar to other organizations. Such threats involve data manipulations and finding methods of stealing models. Furthermore, adversarial attacks are carried out by opponents, where the security system should be shielded at all costs. Above all, the attackers exploit connection points or gateways through which data is exchanged, leading to a disruption in these exchanges and the flow of information along the path they follow to the targeted system.
As AI tackles these concerns, issues like privacy violations and bias surface alongside the need for ethical considerations. To address cyber risks, AI systems must incorporate robust measures, including encryption, anomaly identification, and ongoing evaluations. Given the potential for AI to misuse critical functions, securing AI-driven processes is essential for ensuring trustworthiness, reliability, and adherence to standards in the future.
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AI-Human Collaboration Will Become the Norm
AI is becoming extremely good at many “human” jobs—be it diagnosing diseases, translating languages, and providing customer service—and it’s getting better day by day. This is causing reasonable fears that AI will ultimately replace human workers throughout the economy. But, for instance, AI in healthcare sifts through abundant data to aid in disease identification, as healthcare professionals contribute empathetic, personal care that AI currently cannot perform. Similarly, in customer service, AI chatbots address basic queries, enabling human representatives to concentrate on tackling more intricate issues.
Hence, to unlock the entire potential of this AI-human collaboration, firms need to restructure workflows to accommodate AI-human partnerships, invest in training initiatives to upgrade staff skills and encourage a work environment that greets technological advancements positively. By viewing AI as a collaborator rather than a substitute, organizations can boost productivity, foster innovation, and enhance workplace satisfaction through joint efforts.
Conclusion
AI is reshaping industries through efficiency and productivity in all new ways possible and businesses are improving their operations. New technologies have an impact on data and how businesses operate their enterprise systems, but it also raises the potential for vulnerability. Adapting to the fast-changing environment will help you stay productive in 2025 and beyond.
Ascent’s AI/ML services aim to nullify these concerns while enabling companies to leverage the full potential of AI with effective and tailor-made solutions and engagements. Whether you’re starting or scaling your AI journey, we’re here to make you successful. Contact us today to kick-start your journey!